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Protected conversation at work: what it means, what you can say, and how it affects settlement negotiations

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Key Takeaways

  1. A protected conversation at work allows your employer to discuss possible termination or settlement negotiations with you confidentially under section 111A of the Employment Rights Act 1996.
  2. Protected conversations are legally ‘off the record’ for most unfair dismissal claims but do not cover allegations involving discrimination, whistleblowing, or improper behaviour.
  3. You are not obliged to accept any offer made during a protected conversation and have the right to seek independent legal advice before signing a settlement agreement.
  4. Our solicitors can advise you on what you can and cannot say in a protected conversation and help you negotiate for a better exit package or ex gratia payment.
  5. If you agree terms, the process must follow strict rules—our SRA regulated solicitors provide the mandatory independent advice required to make any settlement agreement legally binding.
  6. Signing a settlement agreement without understanding your rights can mean permanently waiving claims, so getting your offer reviewed is vital before making a decision.
  7. Our solicitors offer same-day remote appointments nationwide, with legal fees typically paid by your employer, making our advice free to you.
  8. Settlement Agreement Lawyers are rated Excellent with over 1,400 five-star reviews for our lawyers on Trustpilot, Google, and other leading platforms.

Protected conversation at work: what it means, what you can say, and how it affects settlement negotiations

If you have been invited to a protected conversation at work or are holding a settlement agreement in your hands, it is vital to understand exactly what this means before making any decisions. A protected conversation is a confidential, “off the record” discussion under section 111A of the Employment Rights Act 1996, usually used by employers to propose agreed exit terms. Any settlement agreement arising from this requires you to obtain independent legal advice before signing—this is legally mandatory in England and Wales, and your employer usually pays for our solicitor’s advice in full.

It is your legal right to have any offer reviewed so that you do not accidentally sign away your ability to bring future claims or miss out on a fair package. Our solicitors guide you through the terms on offer, clarify your rights, and help you negotiate improvements where appropriate. We make sure you understand what you can and cannot say in a protected conversation, how it links to your settlement negotiation, and how to avoid traps around tax, references, and waivers.

In this article, you will learn what a protected conversation really means, what you are allowed to say or ask during these talks, and the steps to take for a smooth, fair settlement process. For immediate support, you can call our solicitors on 0800 054 1144 or book your settlement agreement advice online.

What is a protected conversation at work and why does it matter for settlement negotiations?

A protected conversation at work is a confidential discussion between an employer and employee about ending employment on agreed terms, often culminating in a settlement agreement. The defining feature of a protected conversation is rooted in section 111A of the Employment Rights Act 1996. This legal provision allows both parties to discuss possible exit terms—such as redundancy, mutual termination, or a negotiated departure—without fear that anything said can be used as evidence in ordinary unfair dismissal proceedings at an employment tribunal.

Protected conversations help resolve workplace disputes and enable employers and employees to agree on exits without lengthy formal procedures. Having this protection encourages open negotiations and gives employees an opportunity to achieve better terms, such as increased redundancy pay, paid notice, or agreed references.

However, the protection is not absolute. Protected conversations do not cover discussions related to discrimination, whistleblowing, or improper behaviour. Any settlement reached must be carefully reviewed so that your legal rights are fully understood before you agree to anything.

📘 For Example: An employee facing redundancy attends a meeting that the employer describes as a “protected conversation” and is offered a financial settlement that exceeds the statutory redundancy entitlement. Because it is protected, the discussion remains confidential for most unfair dismissal claims and allows both sides to speak frankly about exit options.

For more detail about your settlement rights, review our Settlement Agreement Advice page, or read more about redundancy settlements and your options in our redundancy advice area.

Protected conversations vs without prejudice discussions: what employees need to know

While both protected conversations and without prejudice discussions provide a level of confidentiality, they are legally different and apply in different scenarios. Protected conversations are created by statute, allowing open dialogue about ending employment—even where there is no dispute. In contrast, “without prejudice” discussions can only protect settlement talks if there is already a genuine legal dispute between employee and employer.

The protection of a protected conversation only applies in ordinary unfair dismissal claims. If your case involves discrimination, whistleblowing or automatic unfair dismissal, what is said in a protected conversation may be admissible. Without prejudice discussions have a potentially wider scope but only if a real dispute exists.

Protected Conversation (s.111A) Without Prejudice Discussion
Legal Basis s.111A ERA 1996 Common law
Pre-existing dispute req? No Yes
Admissibility Not admissible in ordinary unfair dismissal claims Not admissible in any dispute genuinely in negotiation if “without prejudice” applies
Covers discrimination? No Only if a genuine dispute exists
Covers whistleblowing? No Only if a genuine dispute exists
💡 Lawyer Tip: Make sure you clarify with your employer whether discussions are under “protected conversation”, “without prejudice”, or both before talking about settlement figures. This is critical if your situation involves discrimination, whistleblowing, or grievance matters.

For further guidance, see our Discrimination and Whistleblowing & Protected Disclosures advice pages.

Legal framework: section 111A Employment Rights Act 1996 and mandatory independent legal advice

Protected conversations exist because of section 111A of the Employment Rights Act 1996, which allows “off the record” settlement discussions. Neither party can typically refer to what was said in these conversations in ordinary unfair dismissal claims. For a settlement agreement to be legally binding, s.203 ERA 1996 sets stricter requirements: the employee must receive independent legal advice (ILA) from a solicitor, who will explain every clause and provide a signed advice certificate.

If the agreement is not reviewed and certified by an independent solicitor, it will not be legally binding, and you retain the right to bring tribunal claims. The law also states that the employer normally pays all legal fees for your advice.

Admissibility exceptions include “improper behaviour” (harassment, discrimination, victimisation), which can open up the conversation to scrutiny in an employment tribunal.

📘 For Example: After a protected conversation and draft settlement agreement is received, our solicitor checks for coercion, unclear clauses, and verifies all payments before issuing the independent legal advice certificate—making the agreement effective and giving the employee legal protection.

For further reading, see legislation.gov.uk’s s.111A ERA provision and guidance on Acas’s Code of Practice.

If you need urgent, compliant advice on your agreement, book ILA online for a same-day remote appointment.

What you can and cannot say in a protected conversation (scripts and common pitfalls)

Protected conversations are designed for open, honest negotiation, but there are limits to what can safely be said. You can discuss mutual exit terms, the financial offer, timing of notice, and references. However, making threats, exerting undue pressure, or saying anything discriminatory or retaliatory is not allowed and could void the protection.

Scripts for safe dialogue:

  • “Can we discuss options for voluntary exit?”
  • “I’d like to know what financial package you are proposing for me to leave.”
  • “What reference wording would be provided?”

Avoid:

  • Threatening statements or blackmail (“You’ll never work again”)
  • Discriminatory remarks or retaliation
  • Admitting to any wrongdoing or resigning verbally without advice

Common pitfalls include wrongly assuming all discussions are protected, inadvertently agreeing to a settlement in principle, or waiving rights before legal review.

Checklist:

  • Clarify the meeting is a “protected conversation.”
  • Do not admit liability.
  • Do not sign anything in the meeting.
  • Take a private note of what was said.
💡 Lawyer Tip: Never feel pressured to accept or sign during a protected conversation. Always take time to review any written offer with our solicitor and ensure your interests are safeguarded before making a decision.

For broader advice on related processes, visit our Workplace Grievance and Performance, Capability & Disciplinary Exits pages.

When are protected conversations used? (Redundancy, performance, restructuring, mutual exit)

Protected conversations are most common in scenarios where the employer prefers to avoid lengthy formal procedures. Examples include redundancy, performance management, workplace restructuring, or situations where the working relationship has broken down.

  • Redundancy: Used to offer enhanced terms and simplify consultation.
  • Performance: Where exiting mutually is better than going through a capability process.
  • Restructuring: As a route to voluntary exits with agreed packages.
  • Mutual Exit: If trust or relationships have failed but both sides want to avoid legal proceedings.

For employees, these discussions can lead to financial packages that surpass statutory entitlements, plus clarity on references and post-employment restrictions.

📘 For Example: In a restructuring, rather than select for redundancy, the employer initiates a protected conversation and offers the employee a severance package, agreed reference, and tax-optimised payment—resulting in a swift, amicable exit.

To check your possible redundancy payout, try our Redundancy Calculator or see client success stories for real settlement example outcomes.

How does a protected conversation lead to a settlement agreement?

The typical sequence is: a protected conversation takes place, the employer follows up with a draft written settlement agreement, and the employee then seeks independent legal advice. There’s time to negotiate improvements or clarifications before signing, at which point our solicitor will provide the required ILA certificate to make the agreement binding.

Standard process:

  1. Protected conversation held—verbal terms proposed.
  2. Written agreement provided by the employer.
  3. Employee obtains independent legal advice from our solicitors.
  4. Negotiations or clarification if needed.
  5. Signing and provision of the advice certificate.
  6. Payment and agreed employment exit date.

Employees should always be given reasonable time to review offers. Acas recommends at least 10 calendar days to make an informed decision.

💡 Lawyer Tip: Take written notes of everything promised verbally—these can help ensure your written agreement matches expectations and allows our solicitor to negotiate improvements where needed.

Get further help on this process through our Settlement Agreement Advice page, or book your ILA online for quick, expert solicitor support.

If you have received a draft settlement agreement or recently attended a protected conversation, call us on 0800 054 1144 or book your settlement agreement advice online for a same-day remote ILA appointment—your employer covers our legal fees.

Is the financial package from a protected conversation fair? How to review your settlement offer

After a protected conversation, the sum offered might appear attractive, but always review the settlement against your full legal entitlements. Consider statutory redundancy, notice, holiday pay, bonuses and commission—plus the discretionary “ex gratia” amount. Also review non-financial terms, such as references or post-termination restrictions.

Checklist:

  • Is the ex gratia compensation above statutory and contractual rights?
  • Does your offer cover all notice and accrued holidays?
  • Is payment structured using the £30,000 tax-free exemption for termination payments?
  • Does it contain appropriate reference wording and realistic post-employment covenants?

You can benchmark your offer using our Settlement Agreement Calculator or look at similar cases.

📘 For Example: After reviewing a settlement offer of two months’ salary in a protected conversation, our solicitor found missed holiday entitlement and additional notice pay due—negotiating an extra £3,500 and ensuring the first £30,000 was tax free as per the legislation.

Check your legal minimums at gov.uk’s redundancy pay rights guide.

Settlement agreement tax rules: is your payment tax free?

In settlement agreements, the first £30,000 of any genuine compensation for loss of employment is usually paid tax free. However, certain payments remain taxable:

Payment Type Taxable? Notes
Statutory Redundancy No Included in the £30,000 tax-free allowance
Ex Gratia (compensation for loss of employment) No (up to £30,000) Amounts over £30,000 are taxable
Payment in Lieu of Notice (PILON or PENP) Yes Always taxable under current rules
Accrued Holiday Pay Yes Tax and National Insurance apply
Bonus/Commission Owed Yes Taxed as normal pay

Since April 2018, all payments for notice (PILON/PENP) are taxable as earnings.

💡 Lawyer Tip: Our solicitors ensure your settlement makes best use of the £30,000 tax-free allowance and that any PILON or PENP is calculated and taxed correctly under HMRC rules. Errors in these calculations can reduce your take-home pay.

More on this topic is available through the gov.uk guide on tax on payments from your employer.

Settlement agreement clauses and risks: restrictive covenants, references, confidentiality, and indemnities

Beyond the financial headline, settlement agreements reached after protected conversations contain binding legal clauses. These may cover:

  • Restrictive Covenants: Clauses that limit where and for whom you can work after leaving—scrutinise and negotiate overly broad limits.
  • References: Make sure the agreement contains agreed reference wording if this is important for future job searches.
  • Confidentiality: Typically, you will be asked not to discuss the agreement’s terms—check any exceptions allowed for your family or adviser.
  • Tax indemnities: These clauses often require you to pay any future tax liabilities—clarify who is responsible for what.

Our solicitors check every clause for fairness and work to secure amendments where terms are too restrictive or unclear.

📘 For Example: A settlement agreement included a 12-month non-compete clause. Our solicitor successfully negotiated a reduction to 6 months and secured a detailed agreed reference, allowing the employee to move forward with certainty.

You can explore real examples in our client success stories.

If you need advice on settlement agreement clauses, call our solicitors on 0800 054 1144 or book your settlement agreement advice online—legal fees paid by your employer.

Step-by-step: the settlement agreement signing process after a protected conversation

Once a verbal offer is made, the employer typically issues a written settlement agreement. The following steps ensure your agreement is robust:

  1. Employer provides written agreement.
  2. You review the draft with our solicitor, who scrutinises financial and non-financial terms—payment calculations, tax, reference, restrictive covenants.
  3. If needed, our solicitor negotiates improved terms or clarifies points before you proceed.
  4. Both parties sign the final document.
  5. Our solicitor issues the mandatory independent legal advice certificate under s.203 ERA 1996.
  6. Employer arranges payment; employment ends on an agreed date.

It’s important never to rush or feel pressured—Acas advises at least 10 calendar days for consideration.

💡 Lawyer Tip: Never accept funds or return a signed agreement until our solicitor confirms your terms are accurate, fair, and legally compliant.

To estimate potential tribunal awards for comparison, use our Employment Tribunal Compensation Estimator.

Why Choose Settlement Agreement Lawyers?

We are SRA-regulated settlement agreement solicitors acting only for employees. Our expertise covers protected conversations, unfair dismissal law, redundancy, and all aspects of negotiation and tax. All appointments are remote and can be arranged the same day—wherever you are in England and Wales.

Your employer pays our fee directly, so there is no cost or financial risk for you.

Our service includes:

  • Same-day independent legal advice and certificate.
  • Detailed review of financial and non-financial terms.
  • Negotiations for improved packages and reference wording.
  • Detailed guidance on your ongoing rights and obligations.
📘 For Example: After a protected conversation, a client brought us an offer of three months’ pay. Our solicitor secured extra holiday and bonus payments, and a more favourable reference, resulting in £4,800 extra and a faster exit.

See more outcomes in our client stories.

Frequently Asked Questions About Protected Conversations at Work

What is the difference between a protected conversation and a without prejudice discussion?

A protected conversation is a statutory process under section 111A of the Employment Rights Act 1996, which allows confidential settlement talks even when there is not a pre-existing dispute. A without prejudice discussion protects settlement talks only where a genuine dispute exists, giving wider coverage for some claims, but with different legal requirements.

Can anything said in a protected conversation be used as evidence in an employment tribunal?

Ordinarily, no—statements made in a protected conversation cannot be used in unfair dismissal claims. However, if there is improper behaviour such as harassment, discrimination, or undue pressure, those statements may become admissible in tribunal proceedings.

What should I say or not say during a protected conversation with my employer?

You should keep to discussions about terms for mutually agreed exit, possible compensation, and future references. Avoid making admissions, agreeing to terms on the spot, or saying anything that could be viewed as discriminatory or threatening. Always state you will seek independent legal advice before making any decision.

How does a protected conversation affect my ability to claim unfair dismissal?

A protected conversation does not take away your right to claim unfair dismissal unless you later sign a binding settlement agreement, usually after independent legal advice. If you do not sign, your rights remain fully intact.

What is improper behaviour in protected conversations under section 111A ERA?

Improper behaviour includes discrimination, harassment, threats, or pressuring you to sign quickly or without legal advice. If improper behaviour occurs, the employer may lose the statutory protection, and what was said could be referred to in tribunal.

Does a protected conversation cover discrimination or whistleblowing claims?

No, protected conversations do not protect settlement negotiations about discrimination or whistleblowing. In such instances, only genuinely without prejudice discussions are confidential, and then only if there is already a legal dispute.

What happens after a protected conversation if I don’t accept the offer?

If you decline the settlement offer, your employment continues as normal and the employer may continue with a formal process, such as redundancy, disciplinary, or performance management. You do not have to accept or sign any agreement.

Do I have to sign a settlement agreement after a protected conversation?

No, you are never obliged to sign a settlement agreement following a protected conversation. Signing is voluntary, and you retain all employment rights until a binding written agreement is signed after independent legal advice.

Book a Free Protected Conversation & Settlement Agreement Review with Expert Solicitors

Understanding what a protected conversation at work really means gives you vital clarity over your rights, what you can safely say, and how such discussions influence your settlement negotiations. The right legal support ensures you secure the best possible deal—whether it’s optimising your financial offer, confirming the tax treatment, or challenging problematic clauses like restrictive covenants or confidentiality. Our guidance explained the real legal protections and risks so you avoid costly mistakes and keep control over your exit.

Our solicitors act only for employees and are fully SRA-regulated. Your advice is always free, since your employer pays our fee, and you benefit from same-day remote appointments wherever you are in England or Wales. We ensure your agreement is fair, every clause understood, and the process completed quickly and with confidence.

To take the next step—for confidential advice after a protected conversation, or to get your independent legal advice certificate—call Settlement Agreement Lawyers on 0800 054 1144, or book your settlement agreement advice online for a same-day ILA appointment.

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At Fast ILA, we make trusted legal advice fast, affordable, and accessible. Our SRA-regulated solicitors have decades of experience and deliver clear, effective solutions – fast. We were founded to take the stress out of legal advice by offering specialist Independent Legal Advice (ILA) that’s fully remote, fixed-fee, and recognised by lenders nationwide.

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Karim founded Fast ILA with one clear mission: to make expert legal advice accessible, fast, and affordable for everyone.

Growing up, Karim saw first-hand how people struggled with complex legal documents, unfair agreements, and a lack of affordable legal support. That experience inspired him to build a service where clarity, speed, and trust are at the heart of everything we do.

Fast ILA was created to break down barriers to justice. We deliver Independent Legal Advice from highly experienced, SRA-regulated solicitors all online, without delays or hidden costs.

Our promise is simple: We give you the advice you need, when you need it — with total clarity and no compromise on quality.

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Why instruct Settlement Agreement Lawyers?

Trusted Settlement Agreement Specialists

Our SRA-regulated solicitors specialise exclusively in settlement agreements and independent legal advice (ILA). We advise employees at all levels, from redundancy exits to senior and executive settlements, and are trusted for clear, practical advice that protects your interests and maximises your outcome.

Same-Day ILA Appointments

Need urgent advice? We offer same-day and next-day ILA appointments, including evenings and weekends. In many cases, you can speak to a qualified settlement agreement solicitor within 24 hours and complete your agreement without delay.

Free for Employees

We offer transparent, fixed-fee pricing with no hidden charges. In most cases, your employer will contribute towards or fully cover your legal fees, meaning there is often no cost to you for settlement agreement advice.

100% Remote & Compliant

All settlement agreement advice is provided securely online. Your ILA appointment, identity checks and legal certificate are handled remotely, making the process fast, paperless and fully compliant with UK legal requirements.

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Every matter is handled by a qualified solicitor regulated by the Solicitors Regulation Authority (SRA). Our settlement agreement certificates are accepted by employers, HR teams and law firms across England and Wales.

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Our lawyers are proud to have more than 1,400+ five-star reviews on Trustpilot and Google etc. Our focus is on clear advice, fast turnaround and peace of mind. If you’re not satisfied with our service, we’ll work to put it right.

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15-07-24

Karim the best solicitors I've ever seen before

Karim provided exceptional support during a challenging legal issue. His expertise, clear communication, and dedication led to a fantastic outcome. Highly recommend him for anyone needing a skilled and reliable lawyer.

Salah

15-08-24

Thanks so much Karim

Thanks so much Karim! Fast, quick and reliable as always!

Mimi

19-10-24

Easily accessible, very clear, very effective legal advice!

Karim gave me the most effective legal advice I have received in years, in a very clear manner. It is very obvious that Karim understood what I needed, and also knew exactly how to express these in ways that made perfect sense. I was able to make sensible decisions based on his advice. Karim and his Go legal team’s advice and tools being available to me at the right time mean that I can move my business forward efficiently, and with confidence.
I will definitely be using this service going forward!

Olayinka

30-05-24

Can I only give 5 stars?

Very quick first response ✅
Very quick offer of phone chat at a time to suit me ✅
Called when they said they would on a bank holiday ✅
Listened to the numerous issues ✅
Invested over four hours in discussing the issues and my options ✅
Explained everything in ways this creative type could easily understand ✅
Gave clear advice – outlined how they could help and suggested a DIY step I could take immediately ✅✅✅
Thanks Karim!
Can I only give 5 stars!

Ian

02-04-24

Exceptional work from Karim!

Karim went above and beyond to help us settle a debt dispute with a UK company that hadn’t paid us. As an international business, Karim was tremendously helpful and available to us throughout the process, even with time zone differences across our offices. We really appreciated the extended effort he took to tailor our needs! I very much look forward to working with him again and couldn’t recommend Go Legal more. Thanks so much again Karim!

Kaela

09-12-23

Highly Recommended Karim at Go Legal Ai

After months of struggling with a rather shady company and getting nowhere, I was recommended to speak with Karim at Go Legal. He was incredibly reassuring, listened to my complaint attentively, and clearly presented my options. Within a few weeks of negotiations with the opposing lawyer, Karim was able to secure a fantastic settlement for me. I was over the moon! He is calm, reassuring, and responsive. I highly recommend Karim at Go Legal to anyone in need of a good lawyer.

Lee

28-06-24

Karim thinks outside the box

Karim thinks outside the box. He has knowledge, experience and common sense. His main concern is the outcome for his client, rather than what others think the outcome should be. He challenges the status quo and gets the results.

Galina

30-05-2024

Best Lawyer Team!

I cannot speak highly enough of Karim and his team. Their dedication to their clients and attention to detail are truly remarkable. From start to finish, they demonstrated professionalism, expertise, and a genuine commitment to achieving the best possible outcome for my legal needs. I have worked with many lawyers in the past, but none have compared to the level of service and expertise provided by Karim and his team. If you’re looking for the best lawyers around, look no further. I wholeheartedly recommend them to anyone in need of legal assistance.

Digilency

26-05-2024

Honest, Transparent, Knowledgeable...

Karim sounded out my case as a free consult. I was extremely grateful to him for his honesty, integrity and wealth of knowledge. Highly recommend.

Digilency

23-08-2024

Recently had the opportunity to use Go Legal Ai

Recently had the opportunity to work with Karim and I can say that my time was worth it. Karim is someone who takes care of things instantly with constant attention to detail and perfection and the right person to work with in legal matters

Derin

12-07-2024

Amazing DIY legal platform

Karim, is personable and professional. He has a real desire to deliver the best outcome for your case. His attention to detail is next to none and constantly keeps you in the loop as a client. I trust his judgement and can’t recommend his services enough as a legal professional. You are in safe hands.

Jason

17-01-2024

Excellent Service

I have known Karim for many years and his work ethic and professionalism is excellent, similalrly throughout the team he has selected around him. His passion for his work is clear from all interactions with him and he transmits this through the quality of his work.

J A

07-07-2024

Excellent Service

Excellent service, esp from Atty Zareen. My husband’s visa was granted because of her hard work. She is very focused and gives regular updates.
I would use their service again.

Joel

21-06-2024

Karim and Aashma at Go Legal Ai

Karim and Aashma were brilliant in the way they advised us on the process during a difficult and stressful time. I can’t thank them enough for they help on the legal matter.

Darren

06-08-2024

Great work by Karim

Top of the line work done and executed by Karim. He has went out of his way in helping me settling down a lot of things in the UK. He has been helpful to us in many ways and really appreciate the effort done by him. Thank you very much, will be looking forward to get in touch again whenever there’s a legal work required. Highly Recommended firm

Darren

10-12-2023

I loved Go Legal Ai because I felt I could...

I loved Go Legal because I felt I could deposit my trust on them and they guided me through all the possibilities and process. Feeling informed made the journey more relaxed. They are very professional, empathetic and human! A rare combination nowadays. Thanks for your great work! I highly recommend.

Irina

09-01-2024

Karim's expertise and tutelage

Karim, with his sound experience in settling complex disputes, supervising that the agreements are right for you and most importantly analysing legal documents to know if you have a foot to stand on in your pursuit for justice and holding a strong case. I couldn’t recommend a more better person to help you with your needs.
Go-Legal is the way to go!

Calvin

08-12-2023

Unrivalled experience

Incredible service! He’s meticulous and most importantly doesn’t leave any stone unturned. His wealth of knowledge and experience gave me assurance and peace of mind when going through our litigation process and Karim was swift in his process from start to finish. His personable approach has made it a truly unrivalled experience!

Jay

11-05-2024

First Solicitor Firm I feel I can trust

For the first time in the last 7 years I spoke to a professional who WAS LISTENING to me so to best understand – in the short time available – what is going on and why I need to take my ex-solicitor to court.
It would feel right to have GoLegal help me with the professional negligence case, if time limitations allow to do so. Pity I did not speak to this Firm, months ago. Wow, they know what they are doing…
Conversation ended on such a positive note, thank you K. from GoLegal, thank you very much.

meS P

21-02-2024

Highly recommend Karim and his team

Highly recommend Karim and his team. It is our second time using Go Legal and we are very pleased with the result and service which continues to surpass expectations. Brilliant!

Sean

24-06-2024

I highly recommend Karim and his team!

I highly recommend Karim and his team!! I cannot recommend him highly enough. In all my years haven’t come across a better or more knowledgeable lawyer. We are grateful for his assistance and compassion.

Mesfin

23-02-2024

Karim and his team went above my expectations...

Karim and his team went above my expectations. He us diligent, sympathetic and most of all knowledgeable. His approach is very thorough and I would not hesitate to recommend him. Thank you Karim!

Miria

30-05-2024

Excellent all round

I recieved a free consultation call bang on the time agreed, from Karim, who was friendly and very professional. He listened well to all had to say, and though he couldn’t assist in this case has advised me and even sent me a link after to alternative help. Thank you Karim. A great appreciated service all round

Hannah

18-01-2024

Highly recommended for exceptional service

Karim and his team are very helpful. I mostly liked the free consultation service they offered. It helped me a lot to understand what I needed. I contacted them for immigration service and they provided an exceptional solution.

Iftekhar

09-05-2024

Karim provided a great service...

Karim provided a great service and allowed me to understand the process much more. All cases have a tremendous amount of moving parts which were well explained. Recommended.

DPM Construction

18-06-2024

Karim is very knowledgeable in his field. Great Platform

Karim is very knowledgeable in his field, gives great advice and most importantly is very easy to communicate with.

Speaking with some solicitors can be an intimidating process but Karim’s easy going approach is a breath of fresh air.

Highly recommended!

M S

02-06-2024

Excellent experience with Karim at Go Legal Ai

Excellent experience with Karim.
He was very helpful, polite and an excellent communicator. He is competent and professional
and responded always very quickly to our questions.
We highly recommend Karim.

RS

30-09-2024

Right from the start I knew we were in safe hands with Go Legal Ai

Right from the start I knew we were in safe hands, we had a consultation with Karim and discussed our case with him. We were given a clear strategy at the outset and everything panned out as he predicted. I cannot recommend Karim enough for any legal matter.

Sam

09-01-2024

Karim helped us resolve a commercial dispute...You're in safe hands

Karim helped us resolve a commercial dispute. I would highly recommend him. He’s very competent and caring throughout the process. And involved us in the decision making to get a successful outcome. You’re in safe hands.

May

08-12-2023

Best legal platform for all your legal needs

We have used several lawyers over the years Karim has been the best! He is passionate and has genuine intention to help clients get the best outcome. Always available for us whenever we need his help

Yousuf

08-12-2023

Excellent platform

Many thanks for your excellent work on my behalf, I extremely appreciate your help. You were so thorough, persistent, fair and transparent. I shall always say, I had the best possible solicitor to fight my cause. Thank you!

Evgenia

09-12-2023

Excellent legal support and advice

Karim has assisted in commercial ligitation. He was very helpful, pro active support and gave detsiled advice. I will be using their services in the future for all of my legal requirements.

Asim

24-05-2024

Grateful for an amazing DIY legal platform

We are grateful to Karim who helped our small business recover a debt within a few weeks. Very attentive even outside of normal working hours. Thank you so much!!

Gazi

26-01-2024

Impressive and exceptional service

I recently had the pleasure of working with Karim from Go Legal, and I am beyond impressed with the exceptional service I received. From the very first consultation, it was clear that Karim is deeply knowledgeable and genuinely invested in understanding every aspect of my case. His compassion and dedication to his clients are truly unparalleled.

If you’re looking for a legal firm that combines expertise with a personal touch, look no further than Go Legal. Karim and his team are truly a standout in their field, and I wholeheartedly recommend them to anyone in need of legal assistance. Their dedication to their clients’ well-being and their unwavering pursuit of justice make them an invaluable ally in any legal matter.

Raj

09-07-2024

Professional and very friendly legal platform

Karim, is very friendly and professional. We reached out for advice and process for what we believed was a contract breach issue.

Karim demonstrated a great understanding of contract law and provided invaluable guidance every step of the way – from our initial consultation to the resolution of the matter,

They took the time to thoroughly review the details of my case, patiently answered all of my questions, and provided clear and concise explanations of my options.

Thanks to their expertise, the contract breach issue was resolved efficiently and favourably.

I wholeheartedly recommend Karim to anyone in need of legal assistance. Their professionalism, expertise, and genuine care for their clients truly set them apart. If you’re facing a contract breach or any other legal challenge, look no further.

Samantha

15-04-2024

Honestly the best solicitors

Karim and his team are a god send. We have been dealing with a breach of contract construction dispute for several months which has caused us stress and anxiety. Karim was able to resolve it for us in a few weeks. Honestly the best lawyers I have come across. Diligent and well thought out advice.

Dominic

15-04-2024

Excellent all round!!!

Karim Oualnan at handled a contractual case to a successful resolution. Karim was diligent, always providing great, honest advice in which Karim always put my best interests at the forefront of his suggestions during the case. He is very reliable, trustworthy and always on hand to help. I would highly recommend Karim and look forward to working with him again in future.

Derrick

15-01-2024

Karim is a standout lawyer!

Karim is a standout lawyer! His approach is very strategic and always has the best intentions of the client in mind throughout. I would highly recommend him if you’re looking for a lawyer. You’re in safe hands!

Ceren O.

09-01-2024

Karim is an incredibly meticulous and astute lawyer!

Karim is an incredibly meticulous and astute lawyer who applies a high level of skill and intelligence to his work. There is no one else that I can think of who I would go to solve a commercial dispute due to his ability of solve problems and see the commercial angle and importance of legal issues. As is evidenced by his career so far he is very comfortable with leading on complex matters and you can trust that he will produce an excellent quality of work. He is also incredibly personable, diligent and hard-working.

Ross

13-12-2023

Karim was amazing

Karim was amazing, quick and effective just what you need. Very professional and makes it easy for you to understand everything. Always there when we need help and times of need. Worth every single penny!

Ant

09-05-2024

Absolutely super service and platform!

I received follow up legal advice from Karim that was extremely helpful and really helped me to clarify my situation and decide on my case progression

Absolutely super service.

Paul

09-07-2024

Very reactive and called within minutes. Great platform

Very reactive and called within minutes. Offered us lots of great advice which he didn’t need to offer up for free. Would recommend

Sonny

19-02-2024

Highly recommended

I have known Karim for several years and have nothing but praise for the way he conducts himself professionally. He is an outstanding Litigation Solicitor dedicated to achieving the best solutions for his clients. He is highly recommended

Khurshid

04-07-2024

Great Advice!

I recently worked with Karim at GoLegal and couldn’t be more pleased with the service I received. He provided exceptional advice regarding trademarks and offered valuable business insights. His expertise and thoroughness were evident in every interaction. I highly recommend Karim and GoLegal for anyone seeking professional and insightful legal guidance.

Kyle

30-05-2024

Professional, highly recommended

Thank you so much Karim for your Legal advice
Professional, friendly and helpful
I cannot be more grateful

Highly recommended

Angie Jo Fitness

17-01-2024

Legal Advice

It was astounding how much legal knowledge and experience Karim and the team possessed. They gave good legal advice and handled complicated legal matters with ease. Their handling of delicate situations with professionalism was admirable.

Jabel

26-05-2024

Go Legal Ai

Go-legal Ai has very professional and well mannered people who work hard to make sure your enquiries are dealt with as soon as possible.

Mar

20-02-2024

Second to none - Amazing!

Having spoken to multiple solicitors in the past few weeks I was at wit’s end, I was just as low as could be until I found Karim who gave me the confidence to keep going, his knowledge of my predicament was second to none.

James

19-06-2024

Karim gave me valuable advice and was very helpful

Karim gave me valuable advice and was very helpful
when i was unsure weather to pursue a claim for a Construction contractual dispute.

Jon

28-05-2024

Amazing service and experienced staff at Go Legal Ai

Amazing service and experienced staff. Help and advice was top quality and especially recommend Karim as giving a level of quality service above expectations. Thank you

Abdul

04-07-2024

Amazing service

Amazing service! He’s thorough and ensures no detail is overlooked. With his extensive expertise, he provided me with confidence and reassurance during our legal proceedings. Karim was efficient from beginning to end, and his friendly demeanor made it an unparalleled experience!

Zubair

12-05-2024

Karim was able to offer us some great advice

Karim was able to offer us some great advice in consultation. Very knowledgeable and considerate. Thank you Karim.

Sophie R

23-03-2024

Highly recommended lawyers

I highly recommend Karim as a commercial solicitor. While he worked on my matter, I was extremely impressed with his expertise, professionalism, and client-focused approach. He is a trusted advisor who will provide you with the expert legal advice you need to make informed decisions.

Remi

12-12-2023

Amazing in every way

I recently sought legal representation for a challenging litigation case and go-legal exceeded my expectations in every way. From the initial consultation, it was clear they were experienced and truly invested in getting the best outcome for me.

Karim, was particularly exceptional. His profound knowledge of the law and insightful strategies were invaluable throughout the process. He kept me informed, addressed all my concerns with patience and clarity, and consistently demonstrated genuineness.

Another massive thank you

SB

08-01-2024

5 stars!!

Karim and his team have been excellent in helping our company navigate the regulatory environment in the online competitions and gaming sector. His legal expertise has been invaluable in recent months, and we’re extremely grateful for his knowledge and support.

Liam

16-08-2024

Thanks from core of my heart!

I am writing to express my deepest gratitude for the service Ms.Zareen provided in securing the approval of my child’s Dependent visa following the initial refusal.

From the very beginning, her dedication and professionalism were evident. She took the time to thoroughly understand our situation, meticulously reviewed all the documents, and provided clear, concise guidance on the necessary steps to strengthen our case. Her expertise and strategic approach played a vital role in overturning the refusal.

I particularly appreciate how she maintained clear and constant communication, ensuring we were informed and reassured throughout the process ,showed remarkable attention in preparing our documents & displayed genuine compassion and understanding, which made a stressful situation much more manageable.

Thanks for her hard work and expertise.
We are incredibly grateful for the positive outcome.
Her efforts have had a profound impact on our lives, and we cannot thank you enough.
I will wholeheartedly recommend the services to anyone in need of immigration assistance, knowing they will be in the best hands.

Shah

04-08-2024

Thanks from core of my heart!

I am writing to express my deepest gratitude for the service Ms.Zareen provided in securing the approval of my child’s Dependent visa following the initial refusal.

From the very beginning, her dedication and professionalism were evident. She took the time to thoroughly understand our situation, meticulously reviewed all the documents, and provided clear, concise guidance on the necessary steps to strengthen our case. Her expertise and strategic approach played a vital role in overturning the refusal.

I particularly appreciate how she maintained clear and constant communication, ensuring we were informed and reassured throughout the process ,showed remarkable attention in preparing our documents & displayed genuine compassion and understanding, which made a stressful situation much more manageable.

Thanks for her hard work and expertise.
We are incredibly grateful for the positive outcome.
Her efforts have had a profound impact on our lives, and we cannot thank you enough.
I will wholeheartedly recommend the services to anyone in need of immigration assistance, knowing they will be in the best hands.

Shah

04-08-2024

Went above and beyond

Karim was easy to work with. Slight communication hiccup at the start, but more than made up for it with the work he did on my case. Happy with the outcome.

Jake

04-06-2024

Absolutely amazing

Karim has been so so great, he helped me throughout the whole process and even after. 100% recommended

Kd

17-06-2024

Karim has been absolutely amazing

Karim has been absolutely amazing, really helpful and responses were always really fast. I would 100% go back!

Kd

01-03-2024

Exceptional legal expertise and compassionate support

I am extremely pleased with the legal services provided by Karim and his team. Their expertise, professionalism, and prompt communication made a significant difference in my case. I also appreciated your display of empathy and understanding during a potentially stressful period for me. Your compassionate approach was truly valuable – a massive bonus for me personally. Highly recommended!

Justin

09-12-2023

Karim provided exceptional service

Karim provided exceptional service, demonstrating a high level of professionalism and competence. He was thorough, responsive, and always ensured that my needs were met promptly and efficiently. His expertise and attention to detail were evident in every interaction, making the entire process smooth and stress-free. I highly recommend Karim for his outstanding service and dedication to excellence.

TW

01-06-2024

Karim is an immaculate professional

Karim is an immaculate professional, going above and beyond to excel in his service. Couldn’t recommend highly enough!

Aman

11-12-2023

Exceptional service from Go Legal Ai

Karim was exceptional at providing me advice to my matters. He was attentive, knowledgeable and approachable. Moreover, GoLegal is a great platform for open-sourced legal information.

Antonio

30-04-2024

Go Legal Ai helped me a lot!

The owner of Go Legal helped me with the process of filing a pre-action protocol proforma and it went smoothly. I totally recommend their professionalism and also dedication.

Muizz

08-12-2023

Karim is an amazing asset to have in your corner

Karim is an amazing asset to have in your corner. Can’t recommend him and his team enough

Thomas

03-06-2024

Karim was extremely helpful and knowledgeable!

Karim was extremely helpful and knowledgeable.
Gave me sound advice on what I needed to do.

Steve

19-01-2024

Very helpful and informative

Very helpful and informative. Takes the time to address the details

Gotch

19-07-2024

Very helpful and friendly platform...

Very helpful and friendly impartial advice. Extremely thankful for the patience and time.

Louis

31-01-2024

Karim had exceptional dedication

Karim had exceptional dedication, a positive attitude and provided very helpful guidance. He constantly went above and beyond in every aspect.

Andre

08-12-2023

Great advice from the start

Great advice from the start, completely understanding & happy to discuss anything that your unsure about concerning

Robert

16-01-2024

Fantastic service given and a lot of help

Fantastic Service given and alot of help regarding ex business partner/supplier giving harassment and defamation. A cease and desist letter was recommended to resolve the issues. Definitely recommended.

Nick

17-06-2024

Exceptional platform and service throughout!

Exceptional service throughout the whole process. The information and advice provided was first class and exceeded my expectations.

Gavin

17-06-2024

I am delighted to share my heartfelt gratitude!

I am delighted to share my heartfelt gratitude and utmost appreciation for Zareen, the immigration consultant who expertly guided us through the British naturalisation process for my wife and two kids. From start to finish, Zareen’s exceptional service and unwavering confidence made an enormous difference in our journey.

Zareen’s expertise and professionalism were evident from our very first meeting. She thoroughly understood the complexities of our case and approached each challenge with a calm and positive demeanor. Her extensive knowledge of the naturalisation process and her ability to anticipate and address potential issues reassured us every step of the way.

What truly set Zareen apart was her constant communication and feedback. She kept us informed about the progress of our application, providing timely updates and constructive insights that helped us stay on track. Her positive attitude and encouraging words were a source of comfort, especially during moments of uncertainty.

Zareen’s dedication and meticulous attention to detail ensured that all our documentation was accurate and complete. Her proactive approach in preparing and submitting our application demonstrated her commitment to achieving the best possible outcome for our family.

Thanks to Zareen’s exceptional guidance, we successfully obtained British naturalisation for my wife and two kids. Her professionalism, confidence, and unwavering support made an otherwise daunting process smooth and stress-free. I wholeheartedly recommend Zareen to anyone seeking an immigration consultant who genuinely cares about her clients and delivers outstanding results.

Thank you, Zareen, for your outstanding service and for helping our family achieve this significant milestone. We are forever grateful for your expertise and support.

Aziz

09-07-2024

Professional and reliable

Karim is knowledgeable and very attentive in all details ensuring the process goes smoothly and transparent, Also very professional and reliable, throughout the process making it easier and more prompt, I definitely recommend it 🌟🌟🌟🌟🌟🌟

Rosana

17-05-2024

Excellent to have warm personable help!

Excellent to have warm personable assistance

Clare

16-10-2024

Thank you for the help!

Would highly recommend for drafting any contractual documents. Stand out firm

Ash

08-12-2023

Exceptional!!

Called in for information regarding my dissertation on civil law and was kindly provided with very useful information.

Ella

05-05-2024

Thank you Go Legal Ai!

Since I was in need of a lawyer, Karim was my go to. He was really listening to me and I felt heard. Thanks for your help

S D

02-03-2024

Great Platform!

karim gave me a call back and gave me advice on what I should do. Thank you

A Khan

12-03-2024

Very helpful!

Very helpful! Thanks Karim

MJ

26-06-2024

Free Consultation!

He listened and provided very good advise

Sola

04-07-2024

Recovered money for dispute

Great platform. Thank you Go Legal Ai

Maria

08-08-2024

Very caring and professional company

Very caring and professional company…

LJohn

12-05-2024

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